
Terms &
Conditions
When visiting Beauty By Demelza you will be required to have a full consultation prior to any new treatment to ensure that it is suitable and there are no contra-indications. All information given at this time must be true to your knowledge and Demelza will not be held liable for any adverse reactions or outcomes. All allergies, sensitivies, medical complications and medications must be stated.
All after care will be discussed at this time. All your records will be kept safely and securely in line with the Data Protection Act.
Payment can be made via bank transfer, cash or card. All treatments must be paid for on the day.
1
Cancellation Policy
Your appointment here at Beauty By Demelza is very important and that time is reserved just for you. It is understandable that sometimes adjustments are necessary however it is respectfully requested that you give at least 48 hours notice if you need to change or adjust your appointment. If you give atleast 48 hours notice we will happily re-schedule your appointment.
Less than 48 hours notice - 50% treatment cost must still be paid.
(your deposit will not be refunded)
Less than 24 hours notice - full treatment cost must still be paid.
If this is not paid, you will not be able to book any future treatments with me.
2
Weddings
Booking fees, Cancellations and travel: Securing your special date is of the upmost importance however in order to do this I require a £50.00 non-refundable booking fee which is to be made via bank transfer after your quotation has been provided before your date is booked in. The deposit is non-refundable under any circumstances however if an amendment needs to be made this can be done within 6 months of booking. After this time any amendments or cancellations will be charged at the full original quoted price. If your new chosen date goes into the following year it will reflect that year’s prices.
Beauty By Demelza reserves the right to terminate the agreement for any non-compliance of terms. If Beauty By Demelza cannot perform services for any reason, then the booking fee will be refunded and recommendations for a replacement makeup artist will be suggested.
All quotes will be inclusive of travel however if your venue details change this will be requoted. If accommodation is required for the makeup artist, then this must be paid by the client and to include all travel and parking.
Booking requirement’s: There is a minimum payment of £220.00 which is based on a bride and two adults. If on the day, there are less people than originally stated upon booking the full payment will still be applicable. There is an additional surcharge of £50.00 to any Bank holiday weddings.
Payment: Full payment must be made either via bank transfer or cash the day before or on the day.
Timings and requirement’s: Due to the time of the ceremony, correct timings are imperative to ensure everyone is ready on time. It is the aim to have everyone fully made-up an hour before needing to leave/be ready. This is all worked out at the time of quotation dependent on numbers. It may be necessary to source an additional makeup artist. I will advise if this will be necessary at the time of booking.
Certain elements will need to be provided by the client/venue to ensure the makeup artist can carry out their job efficiently. Adequate lighting and table space must be provided. The makeup artist will provide all makeup products and a chair.
Trial Makeup: Trail costs are separate to prices quoted for the wedding day. All trials are held within the beauty room here at Beauty By Demelza and payment is to be made on the day of attending. This can be paid by cash, card or transfer. It is advisable that trials take place within 6 weeks of your wedding day. A trail can be held for any member of the wedding party. During trials any skincare/treatment recommendations that will benefit the clients skin for the wedding day makeup will be suggested. Treatment packages can be put together if desired.
Liability: Here at Beauty By Demelza hygiene is extremely important, and every care is taken to ensure the highest standards. All brushes and products are sanitized between clients and single use items are used where necessary. It is necessary that the client informs Demelza of any relevant information to include and allergies, skin sensitivities and medication that may affect having makeup carried out. If the client wishes to have product sample tests due to sensitivities, then this can be carried out at a time to suit the client and makeup artist. All clients agree to release Demelza the makeup artist at Beauty by Demelza from any liability for any skin complications, reactions or injury that may occur.
3
Deposits
You will be asked to pay a 50% deposit upon booking your appointment.
This is non-refundable, but it is transferable if you give atleast 48 hours + notice.
4
Payment
Payments must be made before you leave your treatment. Both cash & bank transfer are accepted. You can pay in advance if that suits you better.
For courses - prices must be paid at beginning of first treatment.
5
Laser Treatments
Some treatments aren’t suitable for everybody, so before we perform any Laser treatments, we carry out a full consultation & patch test. This is to make sure there are no health, medical or treatment-related reasons why you might not be able to have your desired treatment. During our consultations we fully explain the treatment process, any risks, and what you can expect in terms of results. You also have the opportunity to ask any questions that you may have about the treatment.
6
Covid 19:
If the client is needing to move their date due to covid national lockdowns, then Beauty by Demelza must be informed. Where possible Beauty By Demelza will try to accommodate the new requested date. However, if this is not possible the money payable on the day will be waved and suggestion of other makeup artists will be made. If the client wishes to move their date, cancel or amend when no legal restrictions are in place then all monies owed will still be applicable If the new date cannot be accommodated.
Beauty By Demelza must be informed of any cases of Covid within the wedding party or any members of their household and reserves the right to not perform makeup services if anyone tests positive. All deposits and amount due for the wedding day must be paid in full or is at the discretion of Beauty By Demelza.
7
Patch Testing
Certain treatments require patch testing prior to treatment.
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Without patch testing for these services such as laser hair removal, laser skin rejuvenation and tinting and lifting treatments there will be no treatment without this being undertaken.
7
Aftercare
It is essential that Aftercare is always followed by the individual which will be provided by Beauty by Demelza.
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Aftercare not being followed may result in the outcomes not being optimal and the individual’s health and safety being compromised. Beauty by Demelza is not liable.